Aspect Scientific’s team of Field Service Engineers and Technical Support Specialists have worked within the Medical Diagnostics industry for many years and together have a wide and varied level of experience in the service, support and repair of all types of medical diagnostic systems used within a wide range of settings, from NHS pathology laboratories, research, veterinary, food testing, industry, and private companies.
As an Approved Service Provider Aspect Scientific provide a high quality, manufacturer certified, fast, responsive and effective service solution, there when you need us and wherever you need us. As we are a specialised Technical Service Provider, we offer a completely dedicated and focused service, ensuring customers’ needs are not just met but exceeded through fast and reliable service they can count on and equipment suppliers can be sure of.
As an Approved Service Provider Aspect Scientific provide a high quality, manufacturer certified, fast, responsive and effective service solution, there when you need us and wherever you need us.
We provide a wide range of technical services which can be combined into a comprehensive service and support package or offered as standalone services, ensuring a complete tailored process built around customer’s needs.
Whether it be specific services, in a select geographical region or a more comprehensive package with full nationwide UK and Republic or Ireland cover. We pride ourselves in offering a comprehensive, highly efficient and cost effective solution whatever the specific requirements may be.
Benefits to our services
Dedicated & Experienced
Dedicated and experienced provider of technical service and support for diagnostic instrumentation and laboratory automation equipment, focused solely in this area
Quality
Extensive ISO9001:2015 Quality Management System covering all aspects of business operations and management, ensuring quality control and continual improvement
Local, Nationwide
We are local, while covering nationwide, we always have a Service Engineer or Technical Specialist near to our customer sites
Responsive
Our nationwide presence and availability ensure we are responsive, with a standard service level of ensuring an engineer is on-site within 24 hours following report of a breakdown
Time
Free up time and resources in your own team, to focus on key areas / products / tasks with the knowledge you have our team providing chosen services on your behalf to defined standards and procedures
Aspect Scientific’s team of Field Service Engineers and Technical Support Specialists have worked within the Medical Diagnostics industry for many years and together have a wide and varied level of experience in the service, support and repair of all types of medical diagnostic systems used within a wide range of settings, from NHS pathology laboratories, research, veterinary, food testing, industry, and private companies.
As an Approved Service Provider Aspect Scientific provide a high quality, manufacturer certified, fast, responsive and effective service solution, there when you need us and wherever you need us. As we are a specialised Technical Service Provider, we offer a completely dedicated and focused service, ensuring customers’ needs are not just met but exceeded through fast and reliable service they can count on and equipment suppliers can be sure of.
As an Approved Service Provider Aspect Scientific provide a high quality, manufacturer certified, fast, responsive and effective service solution, there when you need us and wherever you need us.
We provide a wide range of technical services which can be combined into a comprehensive service and support package or offered as standalone services, ensuring a complete tailored process built around customer’s needs.
Whether it be specific services, in a select geographical region or a more comprehensive package with full nationwide UK and Republic or Ireland cover. We pride ourselves in offering a comprehensive, highly efficient and cost effective solution whatever the specific requirements may be.
Services we provide include:
• Preventative Maintenance (PM) Servicing
• Breakdown Response
• Fault Diagnosis and Repair
• Installation and Commissioning Services
• Hardware and Software Update Rollout and Implementation
• Telephone Technical Support
• Co-ordination of Customer Support and Case Handling
• Return to Base Service Centre Repair
• Pre-Delivery Inspection and testing
• Instrumentation Transportation
• Management, Maintenance and Supply of Loan Instruments
Services we provide include:
- Preventative Maintenance (PM) Servicing
- Breakdown Response
- Fault Diagnosis and Repair
- Installation and Commissioning Services
- Hardware and Software Update Rollout and Implementation
- Telephone Technical Support
- Co-ordination of Customer Support and Case Handling
- Return to Base Service Centre Repair
- Pre-Delivery Inspection and testing
- Instrumentation Transportation
- Management, Maintenance and Supply of Loan Instruments