Our team at Aspect Scientific consistently endeavours to provide a high standard of Technical Service & Support to our customers and partners. Throughout January we have reviewed and analysed our service level stats for the whole of 2022, which helps us set our goals for the year ahead. We are happy to share our 2022 year in numbers with you.
%
of breakdown call outs fixed with a single visit
routine PM service visits completed (96% completed on the scheduled due date)
Engineer call outs due to technical issues
%
of equipment breakdowns received an Engineer visit within 24 hours
pieces of equipment worked on
new equipment installations
technical cases logged
different sites provided with on-site engineer support/service
