2020 customer service in numbers

With 2021 in full flow, we’ve looked back over the last year and are proud to share our 2020 customer service in numbers. Congratulations and thanks to our dedicated team of experts who always strive for and deliver the highest level of customer service.

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Industrial Process News

Get specialist service & support for your medical diagnostic instrumentation Industrial Process News is proud to announce that Aspect Scientific has been selected as our Service & Support Company of the Month, for providing specialist technical service and support for medical diagnostic instrumentation and laboratory automation systems across the UK and Ireland. Formed by Phil ...

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October Q&A – Meet the Team

This month Steve Pollitt, our Service Centre Engineer, gives us an insight into his role at Aspect Scientific. How long have you worked at Aspect and what’s involved with your day-to-day role? I have been with the company now for two years. In my role as Service Centre Engineer I am responsible for the workshop-based service ...

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Liz Emsley Meet the Team

August Q&A – Meet the Team

We spoke to Liz Emsley this month to find out more about her role as a Inventory Control & Order Processor. How long have you worked at Aspect? I’ve worked at Aspect since April 2016 What’s involved with your day-to-day role? I am involved in all aspects of order processing from issuing quotations to handling orders to ...

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Aspect Scientific celebrates 5 years of business

Aspect Scientific was first incorporated in December 2014 and we officially started providing technical support services under our own name on 1st July 2015. Back then we were a team of four and were supporting approximately 80 analysers within NHS pathology laboratories; now 5 years later we are a team of 20 and are involved in ...

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Hussein Remtulla

July Q&A – Meet the Team

This month we meet Hussein Remtulla, one of our Field Service Engineers. How long have you worked at Aspect and what’s involved with your day-to-day role? I have been at Aspect Scientific for over 6 months. As a field engineer my day to day role is to get to customers sites to either do a preventive ...

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