Our office opening times are 8:30am – 5pm
We provide tailored technical services to meet the specific needs of our customers and end users; preventative maintenance, repair services, telephone support and fully comprehensive service contracts. Aspect Scientific are manufacturer-certified to provide high quality technical service and support of diagnostic and analytical instrumentation, across all areas of the UK and the Republic of Ireland.
In recognition of our commitment to first-class service and continuous improvement, our quality management system is certified to ISO 9001:2015.
Our services
Aspect Scientific are a specialist Technical Service and Support provider for medical diagnostic instrumentation and laboratory automation systems.
We provide key technical services designed to complement and enhance your existing business functions, to ensure delivery of first class support for your customers, even where bespoke technical service processes are required to support specialist and unique products. Through a business to business relationship with Aspect Scientific we can develop a technical service and support solution to fit the unique requirements of your business, products and your customers. We have extensive experience of working closely with manufacturers and distributors as an authorised service provider, over a range of medical diagnostic devices and systems.
Our products
Aspect Scientific specialise in ELISA Automation and are established as a UK & Ireland distributor and service provider for Dynex Technologies; offering a range of market leading ELISA automation systems. We offer systems and advanced technical support to automate almost any ELISA test and cover any volume of workload.
We are also the UK distributor of EKF Diagnostics; offering benchtop clinical chemistry analysers and Clinical Chemistry reagents, calibrators and quality controls.
Our services
Aspect Scientific are a specialist Technical Service and Support provider for medical diagnostic instrumentation and laboratory automation systems.
We provide key technical services designed to complement and enhance your existing business functions, to ensure delivery of first class support for your customers, even where bespoke technical service processes are required to support specialist and unique products. Through a business to business relationship with Aspect Scientific we can develop a technical service and support solution to fit the unique requirements of your business, products and your customers. We have extensive experience of working closely with manufacturers and distributors as an authorised service provider, over a range of medical diagnostic devices and systems.
Our products
Aspect Scientific specialise in ELISA Automation and are established as a UK & Ireland distributor and service provider for Dynex Technologies; offering a range of market leading ELISA automation systems. We offer systems and advanced technical support to automate almost any ELISA test and cover any volume of workload.
We are also the UK distributor of EKF Diagnostics; offering benchtop clinical chemistry analysers and Clinical Chemistry reagents, calibrators and quality controls.
different sites provided with on-site engineer support/service across the UK and Ireland
%
of our customers rated the overall resolution of their question/issue as satisfied, happy or extremely satisfied
%
of equipment breakdowns received an Engineer visit within 24 hours
Based on data from 2022
Some of our valued clients
“Always excellent response times to queries sometimes same day or if not always the next day. Sometimes difficult / longer fixes are needed and we understand that but have always been kept well informed and appreciate every effort that goes in to keeping our instruments running.”
NHS Microbiology Customer
Meet the Team – Sarah Heffernan
Sarah Heffernan, our Quality Assurance Specialist, gives an insight into her role in this month’s Q&A.
Aspect Scientific 2022 – a review in numbers
Throughout January we have reviewed and analysed our service level stats for the whole of 2022, which helps us set our goals for the year ahead.
Meet the Team – Andrea Horridge
Andrea Horridge, our Technical Support and Quality Manager, discusses all things Aspect in this month’s Q&A.