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Get specialist service & support for your medical diagnostic instrumentation

Industrial Process News is proud to announce that Aspect Scientific has been selected as our Service & Support Company of the Month, for providing specialist technical service and support for medical diagnostic instrumentation and laboratory automation systems across the UK and Ireland.

Formed by Phil Emsley and David Wilkinson early in 2015, Aspect Scientific has grown from a team of four staff to 21, with plans for further expansion and two completely new positions this year.

This growth is in no doubt down to Aspect Scientific’s outstanding tailored technical services, ensuring it meets the specific needs of its customers.

These needs include preventative maintenance, fault diagnosis and repair, installation and commissioning services, hardware and software update implementation, return to base service centre repair and telephone/remote support for a range of laboratory and point of care (POC) diagnostic devices, instrumentation, analysers and laboratory automation systems.

“We work with equipment manufacturers and distributors to provide high quality technical service and support on their behalf across all areas of the UK and Republic of Ireland, ensuring fast, effective and direct customer support where and when required,” explained Phil Emsley.

“As an Approved Service Provider, Aspect Scientific can provide customers with a high quality, manufacturer certified, fast, responsive and effective service solution. As we are a specialised Technical Service Provider, we offer a completely dedicated and focused service, ensuring customers’ needs are not just met but exceeded through a fast and reliable service they can count on.”

Aspect Scientific also specialises in ELISA Automation Systems and is the distributor for the market leading Dynex Technologies range of instrumentation, capable of automating any ELISA assay and any level of workload, from single plates to 12 plates simultaneously. This includes equipment from microplate readers and washers to fully automated high capacity, high throughput systems. These systems help to improve ELISA testing efficiency, reduce or even eliminate labour intensive manual steps and minimise room for error with standardised testing processes.

“We combine flexible, open and convenient instrumentation with our comprehensive technical service and support to automate almost any microplate ELISA assay, and provide the instrumentation as true open platforms with high level support and service,” Phil elaborated.

Aspect Scientific has also placed many ELISA automation systems for COVID-19 Antibody testing over the last year, which mainly included its largest high capacity and high throughput systems, allowing large scale testing for COVID-19 antibodies. This is in addition to being a service provider for a major supplier of PCR equipment, meaning Aspect Scientific has installed additional equipment over the last year into Public Health England laboratories, which are now being used for COVID-19 PCR tests across England.

“Both in terms of COVID-19 PCR and ELISA antibody testing, we have been working with many labs across the UK and Ireland to implement new equipment, often extremely quickly while also dealing with the challenges of working in the current situation,” Phil explained. “The last year has been very busy for us, installing and commissioning new equipment into labs to help support the huge expansion of testing requirements. This has presented challenges along the way, but it has been fantastic to play a small role in supporting our wonderful NHS and diagnostic laboratories to meet their challenges also.”

Can Aspect Scientific provide a technical service solution for you? Get in touch to find out more.